Refund policy

Return
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must have been sold on our online store, be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To request for a return, please reach out to support by submitting your request via "contact us" form. A member of our support staff shall respond as soon as possible. Unfortunately we do not offer prepaid label for returns or exchanges. We recommend using a trackable service when sending your order back to us as we are responsible for lost or damaged return.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We're unable to offer exchanges however please refer to our returns policy for change of mind returns.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please reach out to support by submitting your request via "contact us" form.